IT support · Northern Virginia
IT that just works — and someone local when it doesn't.
NOVA OnPoint keeps small businesses and home offices across Northern Virginia running: managed support, on-site fixes, solid WiFi, and backups you never have to think about.
Your systems, monitored
This is what boring looks like. Boring is the goal.
Services
Everything a small operation needs from IT, without hiring a department.
Managed IT support
Monitoring, updates, and a real person to call when something breaks. Flat monthly pricing, no surprise invoices, no ticket black hole.
Repairs & troubleshooting
Slow machines, printer standoffs, mystery errors — we come to your office or home, fix it, and explain what happened in plain English.
Network & WiFi setup
Dead zones, dropped calls, and guest networks done right. Business-grade wireless and wiring for offices, storefronts, and homes.
Security & backups
Automatic backups, device protection, and sane security settings — so a stolen laptop or bad click is an inconvenience, not a disaster.
Who we help
Built for the people big IT firms ignore.
Small businesses
Offices, practices, and shops with 2–50 people who need IT handled — not another vendor to manage.
- Ongoing support plans with predictable pricing
- New employee setup and offboarding
- Email, Microsoft 365, and device management
- Fast response when work is stopped
Home & home office
Remote workers and households that depend on their tech and want it fixed by someone they trust.
- Whole-home WiFi that actually reaches the basement
- Computer cleanup, repair, and data recovery
- Smart home and printer setup
- Backups for family photos and files
How it works
Three steps, no jargon.
Tell us what's wrong
Call, text, or email. Describe it in your own words — "the internet is weird" is a perfectly good ticket.
We fix it
Remotely when possible, on-site when needed. You get a clear answer on what happened and what it costs before we start.
It stays fixed
We set things up so the same problem doesn't come back — and if you're on a plan, we usually catch it before you notice.
Something down? Something new to set up?
Serving Reston, Herndon, Ashburn, and communities across Northern Virginia. Free 15-minute call to see if we're a fit — no pressure, no jargon.